Call Center Headsets in Pakistan: Why The NextGen Technologies and the EPIC 511 Lead the Market in 2025
Pakistan's BPO and call center industry is booming in 2025, with over 5,000 centers employing more than 300,000 agents across Islamabad, Karachi, Lahore, and beyond. Clear communication, agent comfort, and noise cancellation are no longer luxuries — they are essentials for reducing AHT (Average Handling Time), boosting CSAT scores, and retaining talent in high-pressure environments. In...
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