The LOT Polish Airlines Chicago Office plays a crucial role for travelers in the Midwest seeking direct access to Europe and beyond. As Poland’s national carrier, LOT is renowned for its excellent connectivity, affordable fares, and modern fleet, linking Chicago O’Hare International Airport with Warsaw Chopin Airport (WAW) and onward to many international destinations. The Chicago office provides comprehensive assistance for reservations, ticketing, baggage, loyalty programs, and special passenger needs.

📍 LOT Polish Airlines Chicago Office Address

LOT Polish Airlines – Chicago Office
O’Hare International Airport (ORD)
Terminal 5 – Departures Area
10000 W Balmoral Ave,
Chicago, IL 60666, USA

📞 LOT Polish Airlines Chicago Contact Information

  • Reservations (USA): +1 212 789 0970

  • Customer Service (Toll-Free): +1 855 735 5568

  • Baggage Assistance (ORD): +1 773 686 2200

  • Cargo Services: +1 773 894 3200

  • Official Website: www.lot.com

🕒 Working Hours of LOT Polish Airlines Chicago Office

  • Ticketing & Sales Desk: Monday – Sunday, 9:00 AM – 6:00 PM

  • Check-in Counters (ORD): Open 3 hours before departure and close 1 hour before takeoff.

  • Customer Support Hotline: 24/7

✈️ Services Offered at LOT Polish Airlines Chicago Office

The Chicago office of LOT Polish Airlines ensures travelers have a smooth and well-supported journey. Services include:

1. Flight Booking & Reservations

  • Direct booking for flights from Chicago to Warsaw and beyond.

  • Group reservations and business travel packages.

  • Guidance on promotions, seasonal offers, and discounts.

2. Ticketing Services

  • Issuance of new tickets and revalidation.

  • Assistance with seat selection and upgrades.

  • Fare difference adjustments and special booking requests.

3. Flight Changes & Refunds

  • Rebooking and rescheduling options.

  • Processing cancellations and refunds as per fare rules.

  • Assistance with involuntary changes due to delays or disruptions.

4. Baggage Services

  • Information on baggage allowance for Economy, Premium Economy, and Business Class.

  • Extra baggage purchase options.

  • Reporting and tracking delayed, lost, or damaged baggage.

5. Miles & More Loyalty Program

  • Enrollment in Miles & More, LOT’s frequent flyer program.

  • Managing account, redeeming miles for flights and upgrades.

  • Information on partner airline rewards and tier benefits.

6. Special Travel Assistance

  • Booking for unaccompanied minors.

  • Support for travelers with reduced mobility or medical requirements.

  • Pet travel arrangements and documentation support.

7. Cargo Services

  • Shipment booking through LOT Cargo.

  • Handling perishable, oversized, and valuable cargo.

  • Real-time tracking and customs assistance.

🌍 Popular LOT Polish Airlines Routes from Chicago (ORD)

LOT connects Chicago with Warsaw and offers smooth connections to multiple destinations worldwide:

  • Chicago → Warsaw (WAW) – Direct

  • Chicago → Kraków (KRK) – via Warsaw

  • Chicago → Paris (CDG) – via Warsaw

  • Chicago → Frankfurt (FRA) – via Warsaw

  • Chicago → Tel Aviv (TLV) – via Warsaw

  • Chicago → Delhi (DEL) – via Warsaw

  • Chicago → Tokyo (NRT) – via Warsaw

💼 Why Contact the LOT Polish Airlines Chicago Office?

Passengers may reach out to the Chicago office for:

  • Ticket purchases, flight reservations, and upgrades.

  • Assistance with rescheduling, cancellations, and refunds.

  • Guidance on baggage policies and claims.

  • Miles & More enrollment and reward redemption.

  • Arrangements for special travel needs (pets, minors, medical).

  • Cargo shipping support.

✔️ Travel Tips for Flying LOT Polish Airlines from Chicago

  • Arrive at O’Hare International Airport at least 3 hours before departure for LOT’s international flights.

  • Use the LOT mobile app for easy check-in and flight updates.

  • Save costs by pre-purchasing extra baggage online.

  • Join the Miles & More loyalty program for mileage rewards and upgrades.

  • Stay updated with travel alerts on lot.com.

Conclusion

The LOT Polish Airlines Chicago Office provides passengers with reliable support and services for smooth travel experiences. Whether it’s ticketing, baggage inquiries, loyalty program assistance, or cargo services, the Chicago office ensures that every passenger enjoys a stress-free journey with LOT.